epic seats, epic service

James grew up in the Seattle area and attended Lakeside School. He was recruited to play football at the University of Redlands, where he lettered and was honored with a scholar-athlete distinction. Knowing his battered shoulders would be better off without the constant grind necessary of an offensive lineman, he transferred to the University of Washington. There he received an undergraduate business degree, and, later, his MBA.

The UW sales program placed him in an internship at Entercom giving him the cherished opportunity to work with the Mariners broadcast team and HOF broadcaster Dave Niehaus. That introduction to the business sports inspired James to launch Epic Seats, a ticket brokerage based in Seattle with national scope. In 2015 Epic formed Zero Hero, a marriage of its consignment business and world class ticketing management software. In May 2017, Zero Hero was acquired by Ticketmaster resale to attract ticket brokers to list directly on TM's platform.

James continues to lead and grow Epic in the secondary ticketing industry, which has seen rapid change and technology innovation. Ticketing has given James so much, but he is most proud how Epic Seats has been able to give back to organizations like Seattle Children’s Home (Navos), the Moyer Foundation, Ronald McDonald House, Seattle Works, Treehouse, Boys and Girls Clubs plus many smaller charities.

Graham grew up in Allentown, PA, an hour north of Philadelphia, and attended Emmaus High School where he played four years of baseball. Upon graduation, he attended West Virginia University where he majored in Sport Management and minored in Business Administration. In the summer of 2007, after graduating from WVU, he interned with Denver-based Team Championships International. He was an assistant event director with “Hoop-it-up”; responsible for executing 3-vs-3 basketball tournaments- traveling to 13 cities in 13 weekends up and down the east coast.

After the internship, the Director of Hoop-It-Up gave him a referral to the owners of Epic Seats. They offered him a full-time entry level sales position in October of 2007. He eagerly accepted the offer, packed up his few belongings and headed to Seattle. He has been working for Epic Seats ever since.

With 10+ years’ experience in the ticket industry; he has worked in all aspects of the business from pricing to fulfillment to customer service; but the emphasis has always been on sales and account management. He’s greatly enjoyed and appreciated his time with Epic Seats and gets the most enjoyment working with his longtime clients.

Tina's hometown is none other than the charming Great Falls, MT. Here, she rocked her high school years playing in the marching and pep band, excelling in the honor society, and diving deep into clubs like speech and debate.

When Tina joined the Epic Seats team in the fulfillment position, her enthusiasm was unmistakable. With several years of experience in the ticket industry under her belt, Tina has worn many hats within the company. What really gets her going is making sure every customer feels like they're #1 priority.

Away from the office, Tina is a die-hard music enthusiast with a playlist that spans across all genres. She's a passionate fan too, especially when it comes to football and basketball. And her newfound love for the Seattle Kraken? She's their biggest supporter!

Nowadays, Tina calls the vibrant city just north of Seattle her home, and she's loving every minute of it, soaking up all the cool sights and sounds the city has to offer.